Frequently Asked Questions

FAQs

What is Your Refund/Return Policy?

Your complete satisfaction is our goal. If for any reason you are not satisfied, simply contact us within 30 days of your purchase date to request a return. If you have purchased more than 1 tube, you must return the unopened bottle(s) and the unused portion in the opened bottle.

You will receive a prompt refund of the product's purchase price when you send the return package tracking number or when we receive the returned product. You can feel confident that you will be delighted when you purchase Morgasm or you get a full refund for the price of the product (less shipping & handling).

What about Canada?

We ship our popular Original formula to Canada. We do not ship our CBD formula to Canada due to Canadian regulations that prevent the importing of CBD products from the United States.

Where do you ship to?

SHIPPING POLICY:

Packages are shipped with USPS First Class Mail, UPS, or Federal Express for our shipments in the USA (our fulfillment center determines the best carrier to use).

Domestic Shipping within the contiguous U.S. qualifies for either Standard or Expedited Shipping.All orders are shipped from our U.S. Mid-West fulfillment center.

The fulfillment center is closed on the Sundays. Orders submitted after 11 am EST on Saturdays will be fulfilled the following Monday.​​​​​​​Morecare Enterprises is listed as the sender on all packages and packages will ship in a plain brown cardboard box.​​​​​​​

Orders are fulfilled within 1-2 business days. Exceptions may be during high volume times (holidays, promotional periods). During those times, order fulfillment may take longer.

Domestic Shipping within the contiguous U.S. qualifies for either Standard or Expedited Shipping.​​​​​​​​​
Standard Shipping:
The average transit time is 3-8 business days
We can not guarantee shipping times

​​​​​​​​​Expedited Shipping:
The customer pays $10.95 for Priority Shipping.
The average transit time is 2-5 business days
We can not guarantee shipping times for Expedited Shipping
If your order tracking shows delivered but you can not find it, it is your responsibility to follow these steps:

Check with family members, neighbors, co-workers, a building manager, an apartment office, or others who may have accepted your order on your behalf.
The carrier may have placed your order somewhere near your door, out of plain view. Look for your order in places such as the back door or garage. Check your tracking information to see if a location was noted.
In some situations, or during peak delivery times, packages may be marked delivered but may not be delivered to your home for up to 48 hours before they arrive.
If you still do not find the package, please follow these steps outlined by USPS:
USPS is reporting "delivered", you will need to contact USPS directly to file a missing mail search. To save time, we suggest reaching out via email by submitting a service request here. You will need to file one for each missing package.
After you have filed a “missing mail search” with USPS and have received their reply, please contact us with their reply information and if they state they are not responsible, we will refund you for the purchase price.

Does Morgasm CBD-Infused Arousal Gel Contain Any THC?

Lab testing found no detectable THC in our CBD-Infused Arousal Gel. You can find the test results in the CBD Certificate of Analysis section below.

Where can I find Morgasm's CBD and THC test results?

You can find our lab results in the CBD Certificate of Analysis section below. Lab testing found no detectable THC in our CBD-Infused Arousal Gel.

How can I be sure of the quality?

The development, formulation, and production of Morgasm is done by a team of experts, in a licensed lab, ensuring this product’s highest quality and purity. Every batch of our product has a LOT# coded on the tube. We also utilize an accredited third-party testing Lab that provides a full-panel verified COA (Certificate of Analysis); so, you know what is being delivered in every tube we manufacture. We created the best all-natural sensual arousal formulation to ensure that Morgasm's performance is unmatched.

What is Our Satisfaction Guarantee?

We made Morgasm CBD-Infused Arousal Gel using our patented formula of natural, high-quality ingredients. Your complete satisfaction is our goal…if for any reason, you are not satisfied, we offer a FULL no-questions-asked 30-day money-back guarantee. Simply contact us within 30 days of your purchase date to request a return authorization number and then return the unused portion. You'll get your money back promptly (except for shipping fees).

Why is a water-based moisturizer preferred?

While we can't speak for other products, Morgasm is latex and condom friendly, while oil-based lubricants are NOT safe while using a condom. Sexual wellness experts recommend water-based skincare products that are pH-balanced. Since CBD is not water-soluble, we had to dissolve and stabilize it into a water-based lubricant. For years, our team tested and tried dozens of formulas until we arrived on the right one that fulfilled our mission…a CBD-Infused water-based intimate sensual arousal moisturizer for men and women.

Do men use Morgasm CBD-Infused Arousal Gel too?

Absolutely! Morgasm is for everyone. While arousal gels were once mostly marketed to women, today all genders are discovering and enjoying products like our CBD-Infused Arousal Gel. Many men enjoy using it as part of their intimate experiences, and it’s a great way to enhance connection and pleasure, no matter your gender.

What's in Morgasm-CBD Infused Water Based Arousal Moisturizer?

Morgasm's water-based moisturizer gel is formulated with all-natural, safe ingredients. It also contains 250mg of organic legal CBD, with added all-natural sensual warming and cooling ingredients. The warming and cooling ingredients work together synergistically to heighten sensitivity with the L-arginine, making for an even more intense feeling of arousal…meaning that things that usually feel great feel even more amazing.

Can a CBD lubricant help Increase Orgasms?

Many people find that CBD lubricants add something special to their intimate experiences. Users often say they feel more relaxed, more in tune with their bodies, and more connected with their partners. Our Full-Spectrum CBD formula is designed to support a more pleasurable and sensual experience because when you feel good, everything tends to feel better.

Can a CBD-Infused water-based arousal gel help make intimacy more comfortable and enjoyable during menopause?

Many people going through menopause find that intimacy changes, but that doesn’t mean it can’t still be enjoyable. A water-based, CBD-infused arousal gel like Morgasm can help make things feel smoother, more comfortable, and more pleasurable. It’s a gentle way to bring ease and excitement back to the bedroom.

What is Morgasm CBD-Infused Arousal Gel?

Our Morgasm CBD-infused, 100% water-based arousal gel is 100% hypoallergenic and is infused with 250mg of organic Full-Spectrum CBD. There is no oil in the formula. It contains scientifically formulated ultra-high quality, safe ingredients. We ensure every tube of Morgasm CBD arousal gel goes through accredited third-party testing. Our third party laboratory provide a full-panel of Morgasm CBD's ingredients to ensure that you know exactly what is in our product.

Certifications

The World Health Organization (WHO) recommends that arousal gels have an osmolality between 380 and 1200 mOsm/kg. The ideal arousal gel should be iso-osmotic, meaning it would have the same hydration levels as vaginal tissue cells. An arousal gel that mimics the body's natural lubrication, like Morgasm, poses less risk of drying out vaginal tissue.

Morgasm has an osmolality of 474 mOsm/kg. We publish our osmolality data so customers can see exactly how the formula is made.

pH Level

An arousal gel’s pH should also be close to the pH of the body's tissues, which is 3.8-4.5. A pH much lower than recommended makes us vulnerable to infections, such as bacterial vaginosis.

Morgasm has a pH of 3.83, making it the perfect arousal gel for personal use.

CBD Certificate of Analysis

The CBD-Infused Arousal Gel sample from lot 10771 was tested for cannabinoid potency by Aromatic Plant Research Center (APRC). These results apply only to the sample tested and do not report pH, osmolality, or contaminant testing.

  • Client: Morgasm
  • Sample name: CBD-Infused Arousal Gel
  • Sample lot: 10771
  • APRC report number: SAW260302A
  • Date received: February 27, 2026
  • Date tested and approved: March 3, 2026
  • Test method: SOP 1-2026.03

Cannabinoid potency summary

Result Percent by mass mg/g
Cannabidiol (CBD) 0.44% 4.39
Total CBD 0.44% 4.39
Total cannabinoids 0.44% 4.39
Total THC ND ND
Delta-9 THC ND ND
Delta-8 THC ND ND

ND means not detected; it does not mean an absolute zero concentration. Cannabidivarin (CBDV) was reported below the limit of quantitation (<LOQ). The report lists a detection limit (LOD) of >0.005% by mass and a quantitation limit (LOQ) of >0.01% by mass.

Laboratory: Aromatic Plant Research Center, 230 N 1200 E STE 100, Lehi, UT 84043. www.aromaticplant.org

Performed by: Sunita Timsina. Reviewed by: Tessa Crook. Approved by: Nicholas Saichek, PhD, Senior Scientist Mass Spectrometry, March 3, 2026.

This is a summary of the March 2026 potency results, not the complete laboratory report.

View the complete lab report (PDF)

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